Acorn - Outsourcing

Outsource with
Acorn-Oak Business Services, Inc.

Our client list is confidential but here's what some are saying:

"Thank you for clearing our backlog so quickly."

"Not only did your team help us cover **'s sick leave, we learned a lot from reading your very customer-oriented letters."

"This arrangement is working really well for us. Your service is excellent."

ENTRUST
your Customer Relations functions
to us !

Acorn-Oak Business Services, Inc. specializes in travel industry Customer Relations and Claims. We are also well-positioned to assist any business that prides itself on dedication to their clients.

Worldwide network of experienced associates,
chosen for their language capabilities
and exceptional writing skills,
will handle correspondence
promptly and professionally
on your company's behalf

Personalized letters and e-mail
responses will resolve passenger
claims and complaints
on baggage and service issues

Tracking of trends and regular reports
will help you identify obstacles
to customer satisfaction
and opportunities for improvement

Exceptional rates

Time-based billing or transaction-based
pricing offered

Long-term contracts and short-term
assignments welcome

Supplement your in-house staff
Acorn-Oak's experts

Acorn-Oak welcomes your inquiries.

Eliminate the costs of wages and benefits for an in-house staff.

Eliminate training and administrative costs.

Eliminate facility rental, maintenance and equipment costs.

Avoid delays and backlogs of unanswered correspondence.

Reduce claim settlements and goodwill compensation without compromising service.

Increase customer retention and positive word of mouth advertising.